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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Spencer

September 2, 2026

5  out of  5
rating by George Spencer
"Ian and his team do a great job. Ericca especially goes above and beyond for their customers. Keep up the good work team."
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Antonia Mariano

August 22, 2026

5  out of  5
rating by Antonia Mariano
"I had such a great experience working with Ericca for our auto insurance! She was incredibly helpful, responsive, and communicative throughout the entire process. She took the time to get us a quote that fit our budget, and we were honestly surprised by how great the monthly price was compared to what we had been expecting.

It was so nice having someone who was easy to reach, answered all of our questions, and genuinely seemed to care about finding us the best option. If you’re looking for someone who is knowledgeable, friendly, and willing to go the extra mile to help you find a great insurance rate, I highly recommend reaching out to her."
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Nick Kalimnios

August 20, 2026

5  out of  5
rating by Nick Kalimnios
"Ericca was great, fulfilled all requests and was very knowledgeable, would recommend!"
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Mindy Schaffel

August 17, 2026

5  out of  5
rating by Mindy Schaffel
"Erica is so good at saving customers money on insurance. She saved me hundreds of dollars from what I was paying. In addition her customer service is amazing. She answered all questions and returned calls and text messages quickly. I highly recommend her."
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Jessica Jimenez

August 14, 2026

5  out of  5
rating by Jessica Jimenez
"I had such a great experience working with Erica at State Farm! She was extremely helpful, knowledgeable, and made the entire process so easy and smooth. She answered all of my questions and made sure I understood everything along the way. I truly appreciate her excellent customer service and would highly recommend Erica to anyone looking for a helpful and reliable insurance agent!"
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Paige Atherton

August 14, 2026

5  out of  5
rating by Paige Atherton
"Working with Alyssa has been a wonderful experience. She took the time to understand my needs and explained my coverage options clearly without any pressure. Her customer service is top-notch, and she is always quick to respond whenever I reach out. Five stars!"
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Chrystal Meyer

August 13, 2026

5  out of  5
rating by Chrystal Meyer
"Éricca was an amazing agent and will continue to always use her and State Farm for my insurance needs"
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Rebecca Davis

August 13, 2026

5  out of  5
rating by Rebecca Davis
"Ericca was awesome, she made switching my insurance so easy! Definitely recommend!!!"
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Ralina Campbell, D.C

August 13, 2026

5  out of  5
rating by Ralina Campbell, D.C
"Ericca has been such an excellent help for me finding the best policy for me and my business. She is so professional, empathetic, and understanding."
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Tiffany Powers

August 13, 2026

5  out of  5
rating by Tiffany Powers
"I have been struggling to find reasonable insurance for years. Ericca was able to not only able to get me a quote in minutes but beat my current insurance price with higher coverage. Quick and pain free process and she even took care of cancelling my current policy. Couldn’t be more thankful."
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Lisa Lamke

August 13, 2026

5  out of  5
rating by Lisa Lamke
"Great service!!! Saved me money!! Ericca has answered all my questions and is very friendly!!!"
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Rafael

August 5, 2026

5  out of  5
rating by Rafael
"The staff are extremely personable and knowledgeable. Best customer service. They always return my calls same day, and any time I needed a service completed, its always done quickly and efficiently. Highly recommend this agents office!"
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Britney Barnaby

July 22, 2026

5  out of  5
rating by Britney Barnaby
"I just wanted to give a shout out to Ericca at the Ian Markowitz State Farm. Insurance is not the easiest thing to explain and to do so with a genuinely kind and sincere attitude is a gift. Ericca you have that gift and I just appreciate you very much for taking care of my insurance today!!"
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Norklin

July 9, 2026

5  out of  5
rating by Norklin
"Recently switched both home and auto to bundles with this office and the service couldn't be better! Alyssa was phenomenal in getting everything switched over and at the same or better rate than before! Call them for all your insurance needs."
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Luis Rodriguez

July 2, 2026

5  out of  5
rating by Luis Rodriguez
"Ericca Zamora wow super super helpful, explained everything in detail and was very responsive with any requests. Highly recommend to give her an opportunity to help you out."
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shawn stanco

June 18, 2026

5  out of  5
rating by shawn stanco
"I highly recommend! Ericca went above and beyond to help me and saved me $250 per month on my insurance premium. The customer service was exceptional from start to finish. She took the time to thoroughly explain all of my options, clearly outlined the differences in coverage, and patiently answered every question I had. I never felt rushed and truly appreciated her professionalism, knowledge, and dedication to finding the best solution for my needs. If you’re looking for outstanding service and great savings, I highly recommend reaching out to Ericca!"
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Greg

June 17, 2026

1  out of  5
rating by Greg
"Their customer service is horrible. Cassidy specifically is extremely rude - interrupting me, talking over me and laughing at me while I explained my situation and expressed my frustrations. Their auto-payment system failed. This is 100% an error in their system. It was set up on my Amex which is a charge card with no limit. So it wasn't declined for not having enough funds or anything like that - plus I pay all of my cards off completely multiple times a month. There was nothing wrong with the card. It had been charged many times before and I re-entered the same exact information to set it back up on auto-pay. Their system glitched. So why would they charge me additional fees? The audacity. Then to just brush me off - first by email and then in the phone. Sure, $15 may be inconsequential but then why charge it at all? And it's the principal of the matter to think it is reasonable to charge me for your failures. So ridiculous. Not to mention, no one contacted me about it. I found out because I noticed the charge hadn't been made. The entire situation is a complete lapse in customer service. Terrible across the board. Negative stars would make more sense."
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angela ranonis

June 9, 2026

5  out of  5
rating by angela ranonis
"Anytime I call the office everyone is happy and happy to help with my needs. Ericca and Ian also personally responded to my bundling of policies-saved me around $800 and they handled everything (paperwork with mortgage company and prior home owners insurance company)making my part super easy. Could not be more happy to have them as my insurance company!! I highly recommend giving them a call and becoming part of the State Farm Ian Markowitz family/insured 👍👍😁 thank you all at the office!"
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Justin Vega

May 21, 2026

1  out of  5
rating by Justin Vega
"Never can get ahold of anyone in the office. Switching companies when my policy is about to renew"
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Manuel Batista

May 18, 2026

1  out of  5
rating by Manuel Batista
"I had a very disappointing experience with this State Farm location managed by Ian Markowitz office. The customer service has been poor, and it is extremely difficult to reach anyone by phone. On several occasions throughout the day, I called multiple times and received no answer.

Additionally, I requested twice that the life insurance coverage be removed from my policy, but the request was never processed. I am still being charged for coverage I asked to cancel. Due to these ongoing issues, State Farm recommended that I transfer to a different agent."
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William Lopez

April 30, 2026

1  out of  5
rating by William Lopez
"I was a customer for many years, but my recent experience was very disappointing. The lack of follow-up and support led me to switch agents"
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Sandy Adams

September 25, 2025

5  out of  5
rating by Sandy Adams
"Best State Farm office there is! Paige Beattie, Account Manager is always so kind and helpful. She and the entire office are a wealth of knowledge and the customer service is 10 stars+++!!!"
We responded:
"Thank you so much Sandy!! We truly appreciate your 5 star review! Ian"
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Julie Johnson

September 12, 2025

5  out of  5
rating by Julie Johnson
"They've always been great and wonderful and they call me back within 24 hours."
We responded:
"Thanks Julie! We appreciate you! Ian"
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Michelle Kennedy

September 12, 2025

5  out of  5
rating by Michelle Kennedy
"I am very pleased with the great service that Jocey provides every time that I speak with her!! She is very friendly and always returns my calls in a timely manner."
We responded:
"Thanks Michelle! Your 5 star review means so much to us! Ian"
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Thomas Fadul

September 12, 2025

5  out of  5
rating by Thomas Fadul
"Any time I need something for my business, Alyssa and the others at this office make sure it gets handled right away. It’s very comforting to know I can pick up the phone any time to call Ian’s office and his staff will be ready to help."
We responded:
"Thanks Thomas! You're the best! We appreciate you! Thank you again for your 5 Star review!"